Simple. Efficient. Local.
Our dispatchers solve problems. Fast.
That’s because our dispatchers know Birmingham, AL. They know their technicians. They may even know you.
This enables them to quickly assess your situation and correctly dispatch the call. Our field service managers then handle these calls and prioritize deployment, meaning our technicians spend more time servicing your copier or printer —and less time on the phone. Service Dispatch: 205-969-3699
We are local and We are also global.
We’ve got you covered regardless of whether you are a large, medium or small size business.
Our largest customer has more than 10,000 units. Our smallest customer has one. We have clients in 39 states and outside of the United States.
So, no matter where you are, what you do or how large is your footprint, we can customize a scalable solution to fit your needs.
Save Time. Save dollars. Make sense.
“Streamline your billing. And get back your time.”
You don’t want to waste hours wading through complicated billing every month in order to control costs. We’ll customize your billings so that you don’t have to.
Just tell us how you’d like to see your reports, and we’ll create a system to fit your exact specifications. That way you can spend more time on your business—and less time on bookkeeping.
Guaranteed service. Guaranteed time.
When you place a service call on your copier or printer, we quickly meet your request.
If you’re within 15 miles of our Birmingham office, we’ll be there in 90 minutes or less. If you’re more than 15 miles from our office, we’ll be there in 180 minutes or less.
And if we’re not, we’ll credit your bill for the machine needing service. 1% for every minute we’re late—up to 100%. That means if we’re two hours late, your next month is free.
You will not find a better service offer for your copiers and printers. We guarantee it.
Our technicians are trained to support a handful of machine models, rather than every machine in Birmingham. That means they have extensive experience with every Canon, Lexmark, HP, OCE, and Xerox copier, printer, multifunction device, fax and scanner they service.
They also keep all high-use parts in their car stock. On the rare occasion that they don’t have the needed part with them, they will stay with your machine while we dispatch the part from our extensive local inventories.
And we compensate our technicians to keep your equipment running and minimize downtime and callbacks. It’s why we use genuine parts from the original equipment manufacturer.
We treat your business like our own—by doing things right the first time.